Customer service

Manage your account and personal details, from updating your profile to resetting your password.

Frequently asked questions about placing orders, tracking your shipment and managing your order history.

Answers to frequently asked questions about the ordering process, delivery times, shipping times and tracking your package.

All about our return policy, return process, refunds and warranty, so you know what to expect if you want to return a product.

All information about payments, managing your payment methods and resolving payment problems.

Here you will find answers to frequently asked questions about our warranty conditions, coverage and repair and replacement procedures.

Here you will find answers to frequently asked questions about our lighting products and installation.